top of page

FAQ

  • How Long till I receive my order?
    Orders take 3-7 business days from our depo direct to your door in South Africa once payment has reflected. ​ This could be affected by your geographical location should the delivery destination not be in a Central City or Town or outside South Africa.
  • Delivery Charges?
    Delivery Charges are R100 within South Africa and this would be direct to your doorstep via Aramax. ​ Should you be outside South Africa or based internationally, We can quote accordingly.
  • How can I track my order?
    Once your order has been collected or dropped off by the respective courier company, we will update and load the tracking order number against your invoice. ​ You will then receive a mailer notifying you of the updated tracking order number and the applicable courier company. ​ Alternatively you can also log into your account and view any updates regarding your order.
  • Where else can I order Samurai Surf Co products from?
    You are more than welcome to contact us via Wattsapp or Email with all your order requests. ​ 078 450 9522 ​ sales@samuraisurfco.co.za ​ ​ Alternatively you are welcome to shop Samurai Surf Co products on our other registered selling portals : ​ ​ Zando ​ ​ Instagram ​ ​ Facebook ​ ​ Amazon ​
  • Can I pay another way?
    Should you prefer to pay through another portal, we can invoice on: ​ ​​ Payfast ​​​ Yoco ​ Peach Payments ​ EFT
bottom of page